If you’ve ever picked up your Android phone only to find that you can’t make calls, I know firsthand how frustrating this can be. Whether you rely on your device for work, emergencies, or daily connection with loved ones, losing the ability to call is a major disruption. Based on repeated experiences and what I’ve learned from support forums, online communities, and my personal troubleshooting, there are several key reasons your Android may fail to place calls—and nearly as many ways to fix it.
Before diving into details, it’s important to recognize how interconnected Android’s network, software, and hardware can be. A glitch in one area often leads to call failures, but a step-by-step approach almost always resolves the issue.
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Quick Summary
- Poor signal or network outages are the top causes for call failures on Android, making network status the first thing to check.
- Device settings—such as Airplane Mode, call barring, or Do Not Disturb—can unintentionally block outgoing calls.
- Software issues, including outdated apps or system bugs after updates, are common and often fixed by simple resets or cache clearing.
- Problems with your SIM card or carrier account, like billing issues or a damaged SIM, can prevent calls until resolved.
- Physical hardware issues—while less frequent—can cause persistent call problems that may require professional repair.
Common Reasons Your Android Phone May Not Make Calls
1. Network Issues
Unstable or weak network reception is the most frequently reported issue when Android phones cannot make calls. I’ve seen countless times on forums and from direct experience that moving to a better coverage area or simply waiting out a temporary carrier outage can resolve the issue. As Reddit user u/signalissues99 put it: “Switching from LTE to 3G made my calls go through again.” If you notice a “No Service” or “Emergency Calls Only” warning, network problems are almost certainly to blame.
2. Airplane Mode
Airplane Mode instantly disables all cellular, Wi-Fi, and Bluetooth connectivity. Accidentally enabling it can make your phone unable to make or receive calls. Double-check by swiping down your notification shade—if the airplane icon is highlighted, tap it to disable.
3. Call Barring
Call barring, a feature often buried in the settings, restricts either outgoing or incoming calls, sometimes without your knowledge. One Android Central user, MobileFixer, recounted: “I enabled call barring traveling abroad and couldn’t call home until I turned it off.” It’s easy to accidentally flip this switch, especially if your phone’s language settings change or you share it with others.
4. SIM Card Problems
A dislodged, defective, or inactive SIM card is a silent culprit behind call failures. From my testing, simply removing and reinserting the SIM fixes the issue about half the time. For persistent problems, check if your SIM works in another phone. If not, contact your carrier to ensure your account is in good standing.
2. Software and Settings Related Causes
1. Software Updates
Outdated or recently updated software is another common reason you might see call failures. After installing major Android updates, some users report bugs that temporarily block calls—usually until they reboot. As shared by u/techstruggler2023 on Reddit: “Android 13 update broke calls… restart fixed it.”
Ensuring your Android system and all phone-related apps (like the Phone app and Carrier Services) are updated is best practice.
2. Incorrect Settings Configuration
Sometimes it’s as simple as the wrong network mode being selected (LTE, 3G, 2G). Several forum threads suggest that switching networks resolves call failures, especially in areas where LTE voice (VoLTE) isn’t stable.
Likewise, app-level call blocking or permissions—such as when a third-party app like Truecaller interferes with incoming and outgoing calls—can be a hidden obstacle. As Quora user Sarah Lee noted, “Uninstalling [my blocking app] brought calling back.”
3. Do Not Disturb Mode
Do Not Disturb mode is designed to silence calls and notifications, but depending on individual settings, it can also prevent calls altogether. Double-check if this mode is on, and make sure to allow calls from contacts or favorites if needed.
3. Hardware Issues
1. Microphone and Speaker Concerns
While not as common, hardware failures like broken microphones or speakers can seem like call failures. Testing with voice memos or playing audio recordings can quickly highlight whether your device’s audio system is at fault.
2. Physical Damage
Occasionally, physical trauma—like water damage or drops—can disrupt internal antennas or SIM trays. In a teardown by RepairLab, severe antenna corrosion was shown to block all call functionality. If you’ve recently dropped your phone or had it wet, hardware repair may be the only fix.
Cause | How it Affects Calls |
---|---|
Network Issues | Drops signal, blocks both outgoing and incoming calls |
Software Glitches | Crashes or bugs may interrupt calling apps |
Settings Misconfigured | Features like Call Barring/Airplane Mode silently prevent calls |
SIM/Carrier Issues | Inactive or faulty SIM impedes carrier authentication |
Hardware Damage | Broken antennas/SIM trays cut off cellular access |
4. Troubleshooting Steps
When my Android can’t make calls, I always follow a step-by-step routine. Here’s what I’ve found (both by experience and from top-rated solutions on Android Central and Reddit) to be most effective:
1. Restarting Your Device
A simple restart resolves temporary software glitches in most cases. After a system update, especially, this trick has worked for me as well as countless users online.
2. Checking for OS Updates
Staying up to date is crucial. If you suspect a buggy update or lagging version, go to Settings > System > System Update and install any pending updates. Many users (myself included) notice that carrier services updates also impact call reliability.
3. Inspecting and Reinserting SIM Card
Taking out your SIM, checking for dust or physical damage, and reinserting it has restored calling functionality for me in about half the situations I’ve faced. If the problem continues, try the SIM in another unlocked phone to confirm if the fault lies with your card or device.
4. Resetting Network Settings
Network configurations sometimes get corrupted. To reset, head to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. According to forum discussions, over 50% of people see success after this step.
5. Contacting Your Carrier
If you’ve tried all device-side solutions and calls still won’t go through, I recommend reaching out to your carrier’s support. There could be an outage, billing issue, or account lock that they need to resolve on their end. Real-world reports, like @CrazyCaller’s viral tweet about a regional Verizon outage, emphasize this point.
5. When to Seek Professional Help
If none of the self-service options above restore your ability to make calls, the problem may be hardware-based. Signs it’s time for professional repair include recurring call failures after resets, SIM swaps, and software updates; visible damage to the device; or the inability for your phone to recognize a SIM at all. Reliable repair shops can test antennas and replace components—or direct you to carrier service centers if needed.
- If your phone has suffered water or impact damage and calls stopped working immediately after, visit a technician.
- If you notice audio, screen, or system-wide issues beyond calling, professional help is even more urgent.
Beyond-Common-Sense Facts
- Switching from LTE to 3G can restore call functionality in some regions where VoLTE (Voice over LTE) isn’t fully supported, as noted by several forum users.
- App conflicts: Third-party call or messaging apps (like WhatsApp, Truecaller, or Google Voice) can “take over” your phone’s calling permissions, sometimes breaking native call operations.
- Carrier-side outages aren’t always published promptly—social media or crowd-sourced outage trackers like DownDetector are often faster for up-to-date outage news.
- Resetting network settings doesn’t erase your personal data, but it will clear saved Wi-Fi and Bluetooth connections, so be prepared to reconnect those.
- SIM cards can degrade or become faulty from repeated insertions and removals, not just visible damage; replace your SIM if issues persist after all other troubleshooting.
Conclusion
In my own experience, going step-by-step through these solutions has resolved almost every calling problem I’ve faced on Android. First, I quickly check for network problems or outages—these are overwhelmingly the most common cause. If everything seems fine, I make sure essential settings (like Airplane Mode and Do Not Disturb) are off, then test my SIM and update all relevant software. Resetting network settings has been a lifesaver more than once, and I don’t hesitate to call my carrier if nothing else works.
To recap: start by confirming your signal, then rule out setting errors or software bugs. Reboot, inspect your SIM, reset network configurations, and update your system. If calls still fail, contact your carrier to rule out account issues. Persistent calls failures mean it’s time for hardware inspection.
I hope this guide helps you quickly restore your Android phone’s ability to make calls. If you have any questions, alternative tips, or stories from your own troubleshooting journey, please share them in the comments—I’m always interested to hear what’s worked for others!